Terms and Conditions

Medical Decision Services Terms and Conditions

Effective Date: October 26, 2023

These Terms and Conditions govern your use of the Medical Decision Services website and services. By accessing or using our website or services, you agree to be bound by these terms.

I. SMS Terms & Conditions

The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, and not in the privacy policy.  The document must include the following:

SMS Terms & Conditions

1 – SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Medical Decision LLC, you may receive messages related to the following (provide specific examples):

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Tracking Numbers
  • Surveys
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Medical Decision LLC in the following ways:

  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary
II. Privacy Policy

The privacy policy’s sharing section must explicitly state: “SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.”

III. Opt-in Language (Checkbox)

If a customer uses a contact form on the website to collect consent, incorporate a checkbox with the following statement “By checking this box, you agree to receive SMS messages from (company name) related to (SMS Use Case). You may reply STOP to opt-out at any time. Reply to HELP to (phone number) for assistance. Messages and data rates may apply. Message frequency will vary” Learn more on our privacy policy page and Term & Conditions 

11. Information We Collect

We may collect the following personal information:

Contact Information: Name, email address, phone number, and mailing address.
Business Information: Company name, industry, and related details.
Usage Data: Information about how you interact with our website and services, including IP address, browser type, and access times.
Communication Preferences: Your preferences for receiving communications from us.

12. How We Use Your Information

We use the collected information to:

Provide and improve our dispatching services.
Communicate with you regarding our services, updates, and promotions.
Respond to your inquiries and support requests.
Analyze usage patterns to enhance user experience.
Comply with legal obligations and enforce our terms.

13. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third parties who assist us in operating our business and providing services, such as IT support and payment processors.
Legal Requirements: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

14. SMS Consent

We may send you SMS messages for service-related communications. Your consent to receive SMS messages is not shared with third parties for marketing purposes. You can opt out of receiving SMS messages at any time by following the instructions provided in the message or contacting us directly. You agree to receive text messages from Medical Decision LLC related to conversational, ordering, tracking numbers, billing purposes and other messages related to your relationship with Medical Decision LLC. You may reply STOP to opt-out at any time. Reply to HELP for assistance. Messages and data rates may apply. Message frequency will vary. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Visit [Privacy Policy URL] for privacy policy and for Terms of Service.

15. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

16. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and obtain a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Object to or restrict the processing of your information.
Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at info@mbmdispatching.co

17. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

18. Services Provided

Medical Decision Services provides home health care services, including the supply and delivery of respiratory and medical equipment. Our services are intended for use by patients under the guidance of their healthcare providers.

19. Equipment Use

All equipment provided by Medical Decision Services must be used in accordance with the manufacturer’s instructions and applicable laws. Proper use is crucial for patient safety and equipment longevity.

10. Customer Responsibilities

  • You are responsible for ensuring that all users of the equipment are properly trained and understand the equipment’s operation.
  • You are responsible for maintaining the equipment in a clean and safe condition.
  • You are responsible for reporting any malfunctions or damage to the equipment immediately to Medical Decision Services.

11. Liability

Medical Decision Services is not responsible for any injuries or damages arising from the misuse or improper use of the equipment provided. Proper use is the responsibility of the customer.

20. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [State/Country].

21. Changes to Terms

Medical Decision Services reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website.

22. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone: 800-916-2004
Email: info@medicaldecisions.ne